Announcements and FAQs
Announcements
General FAQs
- How do I add another option to my drop-down list? (How to add an appeal, campaign, accounting code, etc.)
- How do I merge contacts?
- What is Persona?
- How do I delete a contact?
- My YTD (Year to Date) totals are pulling the wrong year
- Can I have multiple "Organization Contact"s?
Documents and Labels
- How do I print mailing labels?
- Why is my letter generating with incorrect formatting?
- Why isn't mail merge displaying my donation amounts with dollar signs?
- Why is mail merge displaying my dates with the time?
- Why is mail merge adding extra Zeros at the end of an Amount field?
- Why doesn't mail merge work with my User Defined field?
Online Forms
- How do I delete a Recurring donation?
- Why can't I build Donation Forms?
- How do I know someone has submitted an Online Form?
- Where can I find a list of all donations received through my Online Form?
- How do I add Social Sharing to my Online Form?
- How do I add a Print button to the Confirmation page of my form?
Feature FAQs
Documents and Guides
Training Guides
- Best Practices: Volunteer Tracking
- Dashboard Apps
- Creating Envelopes & Mailing Labels
- Building Event Registration Forms
- Building Volunteer Forms
- Best Practices: Tracking Memberships